WE'RE
ALL ADDICTED TO SOCIAL MEDIA, BUT WATCH OUT! OUR ONLINE PLACE OF NETWORKING CAN
BE YOUR MONEY DOWNFALL!
Facebook is the world’s largest social networking site, with more
than 800 million active users – many of whom enjoy posting status updates,
photos of themselves, and comments about their own lives or other people’s
activities.
Twitter, the micro-blogging site, is equally popular – if not in numbers, then
certainly in terms of how engaged people become once they start dashing off
140-character tweets and developing a following.
Despite all the benefits Facebook and Twitter may offer – social interaction,
creative expression, and real-time sharing of news and information – there are
also many ways in which Facebook and Twitter could lead to some serious
economic damage if you’re not careful.
Here are six ways Facebook, Twitter and other social media sites can hurt you
financially:
1. You could lose a job or promotion
According to a Reppler study, 91% of employers use social networks
to screen job applicants. In fact, 69% of employers say they’ve rejected a job
candidate based on something they saw about the person on a social networking
site.
Clearly, saying or doing the wrong thing on Facebook or Twitter could cost you
a job or take you out of the running for a much-desired promotion.
That’s why we’ve all heard stories about social media exploits coming back to
burn people. (Think: those college frat pictures showing you binge-drinking,
that careless tweet about how much you “hate” your job or boss, or that topless
photo you posted during Mardi Gras).
So be smart about your social networking posts. Remember that Facebook and
Twitter have definite career consequences for you, and thus serious financial
ramifications as well.
2. You could become a victim of theft
I’m always amazed at people who announce practically every detail
of their lives, including their present whereabouts, on social media sites such
as Facebook and Twitter.
Before you use social media to broadcast to the world that you are currently or
will soon be on vacation in Mexico for a week, realize that crooks actively
troll social networking pages looking for easy targets to victimize.
By telling the world that you’re currently out of the country or traveling out
of town on business – or even that you just bought a great new home
entertainment system – you could be setting yourself up to get robbed at your
house or apartment.
And if thieves break into your home while you’re away, they could also get
access to personal data, like your bank accounts or Social Security number –
putting you at risk of identity theft too.
This is such a problem that Allstate, the big insurance company, recommends
that people use smart social media strategies to deter burglary and theft. One
suggestion Allstate makes: think twice before you check in on Foursquare, use
Twitter to share a “wish-you-were-here!” message to your followers, or post
real-time Facebook pictures of yourself sipping margaritas in the Caribbean.
3. Bill collectors can track you down
Under federal law, bill collectors are restricted in terms of how
and when they can contact you about debts you supposedly owe. That’s one of the
protections afforded to consumers under the Fair Debt Collection Practices Act
(FDCPA). The FDCPA also prohibits debt collectors from telling others about
your alleged bills.
But right now, the law is unclear on whether or not a bill collector can
attempt to contact you through certain forms of social media. After all, most
consumer protection laws, including the FDCPA, were written in a pre-Facebook
era.
Besides, even if the FDCPA directly addressed this topic, bill collectors
routinely flout the law. Little wonder, then, that unscrupulous debt collectors
have been known to “friend” people on Facebook – and then later ask for or
demand cash.
Some collection agents use an online “friendship” to get to know you, including
where you work. Then they try to weasel their way into your wallet. Other debt
collectors take a more aggressive approach, employing online threats, coercion,
and other strong-arm tactics on Facebook to try to publicly embarrass debtors.
Using intimidation and harassment is illegal – no matter how a debt collector
contacts you. But that doesn’t stop it from happening all the time.
Whether their technique is nasty or nice, it’s becoming more
common for debt collectors and creditors to use social media platforms as a way
to spy on you and your lifestyle, gauge your financial standing, and ultimately
try to get cash from you.
4. Almost anyone can tarnish your professional
reputation
One of
the financial hazards of using sites like Facebook and Twitter is that anyone
can publicly bash you – at any time and for any reason – and do serious harm to
your personal or professional reputation. Their gripes may be legitimate or
completely fabricated and baseless.
Either way, once someone hell-bent on publicly trashing you takes their beef
to Facebook, Twitter or other social networking venues, the damage (at some
level) is done. This goes for individuals and businesses alike.
Sure, your friends may know that some jilted ex-boyfriend is
simply making up nasty rumors about you and spreading false lies all over the
Internet to humiliate you. But what about that prospective employer you’re
trying to impress or that new business account or client you’re trying to land?
Likewise for businesses, including small business owners, having someone
bad-mouth you on Facebook or Twitter has huge negative financial consequences.
According to the American Express Global Customer Service Barometer,
when people using social media for customer service have a negative customer
service experience, more than 80% of them halt a purchase with that business.
Additionally, those same individuals will tell an average of 53 other people
about their bad experience, the American Express survey revealed.
So a company suffers not just the loss of that one customer’s
business – but also potentially dozens or maybe hundreds of other people too.
If a person’s complaints go really viral through social networks, many thousands
or even millions of prospective customers could form a negative impression
about the company, inflicting serious financial harm.
5. An ex-spouse can use your Facebook activity
against you in divorce
If you ever split up with your spouse, and there are any financial
or personal issues being contested, expect your ex – and his or her attorney –
to comb through your Facebook posts and other social media activities searching
for ammunition.
They’ll be looking for evidence of your assets, spending, lifestyle,
affairs you may have had and more, according to lawyers who say the use of
social media in divorce proceedings is on the rise. And all of it could wind up
costing you dearly in divorce court.
Even if you manage to settle out of court, and avoid appearing
before a judge, if a bitter former spouse gleans certain information about you
from Facebook – stuff you’d long forgotten about – he or she will likely be
able to extract a bigger financial settlement from you.
Oh, and if you think you’re safe just by deleting information or
changing your passwords, think again. Several judges have ruled that divorcing
parties can be ordered to turn over passwords, usernames, logins and deleted
data from their social networking sites.
6. You could be legally served court papers
Speaking of court, a divorce battle isn’t the only thing to worry
about when it comes to Facebook or Twitter hurting you financially.
Recently, the rapper Flo Rida was served with a damages claim via Facebook. An
Australian music festival promoter is suing Flo Rida (whose real name is Tramar
Dillard) for an alleged breach of contract over a concert gig gone sour.
The promoter claims to have paid Flo Rida $56,800 to perform at a
concert in Sydney, but the artist failed to show up, according to Sydney’s
Daily Telegraph.
The newspaper further reports that the promoter, called Mothership Music, made
various unsuccessful efforts to serve Flo Rida personally, including attending
other concerts in Australia where he performed. But process servers could never
get past huge crowds, including the rapper’s bodyguards and entourage.
So when traditional efforts to serve the rapper failed, the New
South Wales District Court froze Flo Rida’s assets in Australia, an ultimately
allowed a claim to be served on him via Facebook rather than in person.
Obviously, this case involves extenuating circumstances – not the
least of which is that the two parties live on opposite sides of the globe.
But this isn’t the first time that courts have allowed the use of social media
to serve legal documents. It’s previously happened in Australia and Canada with
Facebook. And a U.K. judge also allowed someone to be served via Twitter in
2009.
Legal experts say they expect the trend to continue. That’s not far-fetched
when you consider that millions of Americans (not just entertainers) travel for
business or pleasure each year.
Any of them could have a personal or business dispute that winds
up leading to litigation. If they can’t be tracked down locally through
traditional means, it’s not difficult to see that foreign courts would allow
people to be served via social media.
While that does not yet appear to have happened in the U.S., I can envision
scenarios under which judges might permit someone to be legally served via
Facebook or Twitter.
One possible scenario: a father who has skipped town and moved out of state
might be served via Facebook in a child custody or child support case, or
another type of personal or business lawsuit. Again, it doesn’t happen now, as
people have to usually get served in-person and with a hard copy, or sometimes
via email.
But who knows about the future, as social media and other forms of electronic
communication grow?
As for celebrities and high-profile entertainers like Flo Rida, who aren’t
exactly hiding their whereabouts, the irony is that Facebook is a double-edged
sword.
Though he was served court papers via Facebook, Flo Rida has also benefited
greatly from the giant social media site, using it to help build his massive
fan base.
As it turns out, Flo Rida is an active Facebook user. Right now,
the rapper’s fan page has more than 6 million likes on Facebook.